Organic and Natural Foods

Organic and Natural Foods USDA Organic Logo. This course defines the terms, organic and natural. It also describes the difference between each as well as how to handling and merchandise these products within your store. This course has the following objectives: • Define organic and natural foods • Describe the difference between organic and natural products • Discuss the key handling procedures for organic and natural foods • List the ways on how to merchandise organic and natural foods Course Duration:  15m Organic and Natural Foods USDA Organic Logo. This course defines the terms, organic and natural. It also describes the difference between each as well as how to handling and merchandise these products within your store. This course has the following objectives: • Define organic and natural foods • Describe the difference between organic and natural products • Discuss the key handling procedures for organic and natural foods • List the ways on how to merchandise organic and natural foods Course Duration:  15m

Organic and Natural Foods2024-02-21T11:45:09-05:00

Customer Service – Selling Solutions

Customer Service - Selling Solutions Woman cashier ringing out a customer while looking at the camera. Customer service is a necessity in the food retail industry. Consumers who are not satisfied with a store's service can easily take their business elsewhere. In this course you will learn how to interact and communicate with customers, as well as retain them.   This course has the following objectives: • How to interact with customers. • Identifying customers and their expectations. • How to retain customers. • How to deal with complaints and difficult customers. Course Duration: 60m Customer Service - Selling Solutions Woman cashier ringing out a customer while looking at the camera. Customer service is a necessity in the food retail industry. Consumers who are not satisfied with a store's service can easily take their business elsewhere. In this course you will learn how to interact and communicate with customers, as well as retain them.   This course has the following objectives: • How to interact with customers. • Identifying customers and their expectations. • How to retain customers. • How to deal with complaints and difficult customers. Course Duration: 60m

Customer Service – Selling Solutions2024-02-21T11:44:10-05:00

Emotional Intelligence

Emotional Intelligence Illustration of a person's head with a check marked list in it. Leadership is not a title on a business card.  Successful leaders, unlike traditional hierarchical manager’s show to have a high degree of emotional intelligence.  This course is an introduction to the key competencies that will help you become a better leader. Course Duration: 40m Emotional Intelligence Illustration of a person's head with a check marked list in it. Leadership is not a title on a business card.  Successful leaders, unlike traditional hierarchical manager’s show to have a high degree of emotional intelligence.  This course is an introduction to the key competencies that will help you become a better leader. Course Duration: 40m

Emotional Intelligence2024-02-21T11:37:02-05:00

Stress Management

Stress Management Man with stress touches his head due to a headache. Stress is a normal part of life, but too much of it can have devastating effects on physical and mental health.  It stems from many causes, among them lack of sleep, depression, work and financial stability. This course will test your stress levels and help you determine if you need to reduce the stress in your life.  You will also learn causes and effects, as well as simple steps and small changes you can make to manage your stress.   This course has the following objectives: • List the characteristics and levels of stress. • List events that could produce stress. • Identify the body's reaction to stress. • List healthy and unhealthy ways to reduce stress. Course Duration: 90m Stress Management Man with stress touches his head due to a headache. Stress is a normal part of life, but too much of it can have devastating effects on physical and mental health.  It stems from many causes, among them lack of sleep, depression, work and financial stability. This course will test your stress levels and help you determine if you need to reduce the stress in your life.  You will also learn causes and effects, as well as simple steps and small changes you can make to manage your stress.   This course has the following objectives: • List the characteristics and levels of stress. • List events that could produce stress. • Identify the body's reaction to stress. • List healthy and unhealthy ways to reduce stress. Course Duration: 90m [...]

Stress Management2024-02-08T10:33:39-05:00

Key U.S. Supermarkets

Key U.S. Supermarkets 3D rendering wireframe of office building, white background. Concept - modern architecture, designing. In this course, you will learn about many of today's top and most unique retail food store chains in the United States. This course outlines how these stores differentiate themselves from the competition. You will learn about these stores' company overview, human resources and finances. By learning what others are doing, you will be able to adapt successful business formats into your own store's practices. Course Duration: 25m Key U.S. Supermarkets 3D rendering wireframe of office building, white background. Concept - modern architecture, designing. In this course, you will learn about many of today's top and most unique retail food store chains in the United States. This course outlines how these stores differentiate themselves from the competition. You will learn about these stores' company overview, human resources and finances. By learning what others are doing, you will be able to adapt successful business formats into your own store's practices. Course Duration: 25m

Key U.S. Supermarkets2024-02-07T11:53:01-05:00

Introduction to Food and Health

Introduction to Food and Health Home Weight Scale with dinnerware and tape measure on it. The consumer population is becoming increasingly concerned with healthier diets. For this reason, it is vital that food retail associates understand the impact food has on health. This course provides you with up-to-date nutrition information, as well as innovative tools to further your commitment to living a healthy lifestyle. By developing a better understanding of how the things you eat influence your own health, you will be better equipped to serve the health-conscious consumers who visit your store.   This course has the following objectives: • Identify the purpose of food guides. • Identify information on food product nutrition labels. • Identify FDA health claims. Course Duration: 135m Introduction to Food and Health Home Weight Scale with dinnerware and tape measure on it. The consumer population is becoming increasingly concerned with healthier diets. For this reason, it is vital that food retail associates understand the impact food has on health. This course provides you with up-to-date nutrition information, as well as innovative tools to further your commitment to living a healthy lifestyle. By developing a better understanding of how the things you eat influence your own health, you will be better equipped to serve the health-conscious consumers who visit your store.   This course has the following objectives: • Identify the purpose of food guides. • Identify information on food product nutrition labels. • Identify FDA health claims. Course Duration: 135m

Introduction to Food and Health2024-02-07T11:52:32-05:00

Introduction to Food Retail

Introduction to Food Retail Man reading from a cereal box. The food retailing industry constantly changes. The economy, food and shopping trends, and the types of products available have a large impact on the industry. This in turn plays an important role in how retailers run a supermarket business. In order to better serve consumers, savvy retailers must understand and adapt to the industry's changing conditions. This course informs you about what is currently occurring in the food retail industry. It looks at many of the different aspects that impact the buying and selling of grocery products.   This course has the following objectives: • Identify current retail economic facts. • List the types of retail formats and current growth rates. • Identify features of the retail distribution system. Course Duration: 150m Introduction to Food Retail Man reading from a cereal box. The food retailing industry constantly changes. The economy, food and shopping trends, and the types of products available have a large impact on the industry. This in turn plays an important role in how retailers run a supermarket business. In order to better serve consumers, savvy retailers must understand and adapt to the industry's changing conditions. This course informs you about what is currently occurring in the food retail industry. It looks at many of the different aspects that impact the buying and selling of grocery products.   This course has the following objectives: • Identify current retail economic facts. • List the types of retail formats and current growth rates. • Identify features of the retail distribution system. Course Duration: 150m [...]

Introduction to Food Retail2024-02-07T11:51:51-05:00

Professionalism

Professionalism Staff smiling and interacting with couple in supermarket. For many associates, the supermarket industry provides their first experience in a professional workplace. For this reason, they must learn professional etiquette and understand that a workplace is always courteous, conscientious and businesslike. To better serve your consumers and contribute to your store's team, it is vital that you learn about professionalism and proper workplace etiquette in the supermarket.   This course has the following objectives: • Identify the characteristics of professionalism • Select ways to improve time management • Determine how to work well in a team environment Course Duration: 60m Professionalism Staff smiling and interacting with couple in supermarket. For many associates, the supermarket industry provides their first experience in a professional workplace. For this reason, they must learn professional etiquette and understand that a workplace is always courteous, conscientious and businesslike. To better serve your consumers and contribute to your store's team, it is vital that you learn about professionalism and proper workplace etiquette in the supermarket.   This course has the following objectives: • Identify the characteristics of professionalism • Select ways to improve time management • Determine how to work well in a team environment Course Duration: 60m

Professionalism2024-02-07T11:51:08-05:00

Customer Service

Customer Service Staff member helping customer choose between orange or red peppers. Due to increased competition, customer service is a necessity in the food retail industry. Consumers who are not satisfied with a store's service can easily take their business elsewhere. They will often inconvenience themselves by spending more money and traveling farther if it means doing business with a company that appreciates them. It is vital that you learn how to provide exceptional service that builds relationships and keeps consumers coming back. Always remember, your consumers are the reason you have a job! This course has the following objectives: • Determine the reasons why good customer service is important. • List the characteristics of consumers. • List the store attributes that are important to consumers and the results of not providing them. Course Duration: 60m Go To Course Customer Service Staff member helping customer choose between orange or red peppers. Due to increased competition, customer service is a necessity in the food retail industry. Consumers who are not satisfied with a store's service can easily take their business elsewhere. They will often inconvenience themselves by spending more money and traveling farther if it means doing business with a company that appreciates them. It is vital that you learn how to provide exceptional service that builds relationships and keeps consumers coming back. Always remember, your consumers are the reason you have a job! This course has the following objectives: • Determine the reasons why good customer service is important. • List the characteristics of consumers. • List the store attributes that are important to consumers and the results [...]

Customer Service2022-02-04T10:58:02-05:00

Category Management

Category Management Coop Supermarket interior view. Shelf space is often scarce due to a constant supply of new products. Retailers are frequently challenged when deciding what products to add to the inventory, where to place them and at what price, as well as how to promote them. The category management process is designed to help retailers and suppliers successfully manage shelf space. This course helps you understand how to develop categories through collaboration and focus on the consumer and market.   This course has the following objectives: • Identify the benefits of category management. • Identify different roles and their contributions. • List the types of category management data that should be collected. Course Duration: 180m Go To Course Category Management Coop Supermarket interior view. Shelf space is often scarce due to a constant supply of new products. Retailers are frequently challenged when deciding what products to add to the inventory, where to place them and at what price, as well as how to promote them. The category management process is designed to help retailers and suppliers successfully manage shelf space. This course helps you understand how to develop categories through collaboration and focus on the consumer and market.   This course has the following objectives: • Identify the benefits of category management. • Identify different roles and their contributions. • List the types of category management data that should be collected. Course Duration: 180m Go To Course

Category Management2022-02-04T12:15:09-05:00
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