Loss Prevention – Forms of Loss

Loss Prevention - Forms of Loss Illustration of hand stop sign with circles showcasing different forms of loss. As a food retail associate, understanding and implementing loss prevention procedures are crucial for the store's success. These measures contribute to cost-saving, maintain profit margins, enhance customer experience, build trust and loyalty, optimize operations, and ensure long-term financial stability. In this course you will learn important skills to understand the different kinds of losses and how to prevent them from happening.   This course has the following objectives: Recognize and explain operational losses. Learn preventive measures for reducing or eliminating loss. List associate responsibilities in loss prevention. Course Duration: 7m Loss Prevention - Forms of Loss Illustration of hand stop sign with circles showcasing different forms of loss. As a food retail associate, understanding and implementing loss prevention procedures are crucial for the store's success. These measures contribute to cost-saving, maintain profit margins, enhance customer experience, build trust and loyalty, optimize operations, and ensure long-term financial stability. In this course you will learn important skills to understand the different kinds of losses and how to prevent them from happening.   This course has the following objectives: Recognize and explain operational losses. Learn preventive measures for reducing or eliminating loss. List associate responsibilities in loss prevention. Course Duration: 7m

Loss Prevention – Forms of Loss2024-02-29T12:33:22-05:00

Loss Prevention – Basics

Loss Prevention – Basics A woman stealing a lip gloss at a store. As an associate at a food retailer, you and your fellow associates are critical to the success of the company and are the first line of defense against theft, damages, errors, and other issues that create losses for the company...and these losses can directly affect you! Loss Prevention is not about “catching the bad guys” or playing cops and robbers. Instead, it is about working as consciously as possible, following established processes, providing outstanding customer service and adhering to safety rules/regulations so that you and your fellow associates do not get hurt or injured on the job. This module will educate you on some measures and tools that limit, reduce or completely eliminate losses and keep you safe. The goal of loss prevention is to increase profits by decreasing losses due to breakage, spoilage, not following process, inventory errors and even theft.   This course has the following objectives: Recall the definition of Shrink / Losses. Identify the impact of losses in your store. Explain how each associate is critical to preventing losses. Describe the importance of associate integrity. Course Duration: 12m Loss Prevention – Basics A woman stealing a lip gloss at a store. As an associate at a food retailer, you and your fellow associates are critical to the success of the company and are the first line of defense against theft, damages, errors, and other issues that create losses for the company...and these losses can directly affect you! Loss Prevention is not about “catching the bad guys” or playing cops and robbers. Instead, it [...]

Loss Prevention – Basics2024-02-29T12:18:15-05:00

Store Safety – Fire Extinguisher Operation

Store Safety - Fire Extinguisher Operation Illustration of a fire extinguisher in the middle with fire icons surrounding it. Every employee working in a retail environment should know how to prevent fires, including how to use a fire extinguisher and when to use it. This course will teach you how to identify various types of fires, how to extinguish them, and the process of operating a fire extinguisher. This course has the following objectives: Recall the process on how to operate a fire extinguisher. Describe the five classes of fires. Identify the best methods to put out a fire. Course Duration: 13m Store Safety - Fire Extinguisher Operation Illustration of a fire extinguisher in the middle with fire icons surrounding it. Every employee working in a retail environment should know how to prevent fires, including how to use a fire extinguisher and when to use it. This course will teach you how to identify various types of fires, how to extinguish them, and the process of operating a fire extinguisher. This course has the following objectives: Recall the process on how to operate a fire extinguisher. Describe the five classes of fires. Identify the best methods to put out a fire. Course Duration: 13m

Store Safety – Fire Extinguisher Operation2024-02-26T10:02:25-05:00

Sexual Harassment – Supervisors – Maine

Sexual Harassment - Supervisors - Maine Sexual Harassment - Supervisors - Maine A prompt and effective response to a complaint can limit, or entirely eliminate an employer’s liability in a discrimination, harassment, or retaliation lawsuit, it is imperative that employers implement an effective mechanism to investigate and resolve workplace complaints. The Maine Human Rights Commission and the U.S. Equal Employment Opportunity Commission (EEOC) guidelines encourage employers to affirmatively raise the subject of sexual harassment, express strong disapproval, develop appropriate sanctions, inform associates about their rights and raising the issue of harassment, and develop educational methods to sensitize employees and management.  This course has the following objectives: List the steps to follow when investigating a sexual harassment investigation. List ways that employers can educate their employees about sexual harassment. List what should be included in a sexual harassment policy. Course Duration: 30m Sexual Harassment - Supervisors - Maine Sexual Harassment - Supervisors - Maine A prompt and effective response to a complaint can limit, or entirely eliminate an employer’s liability in a discrimination, harassment, or retaliation lawsuit, it is imperative that employers implement an effective mechanism to investigate and resolve workplace complaints. The Maine Human Rights Commission and the U.S. Equal Employment Opportunity Commission (EEOC) guidelines encourage employers to affirmatively raise the subject of sexual harassment, express strong disapproval, develop appropriate sanctions, inform associates about their rights and raising the issue of harassment, and develop educational methods to sensitize employees and management.  This course has the following objectives: List the steps to follow when investigating a sexual harassment investigation. List ways that employers can educate their employees about sexual [...]

Sexual Harassment – Supervisors – Maine2024-02-26T10:02:12-05:00

Sexual Harassment – Employees – Maine

Sexual Harassment - Employees - Maine Sexual Harassment - Employees Awareness of sexual harassment in the workplace has increased rapidly in recent years, and retailers must communicate to every associate that sexual harassment will not be tolerated within their stores. This is accomplished by implementing a sexual harassment program that ensures all associates understand and comply with the standards of Title VII of the Civil Rights Act of 1964 and Section 4572 of the Maine Human Rights Act. In this course, you will learn the meaning of the term "sexual harassment," differentiate between the classification of different kinds of sexual harassment, and view examples of preventative measures, as directed by The Maine Human Rights Commission and the EEOC. This course has the following objectives: List the steps to follow when investigating a sexual harassment investigation. List ways that employers can educate their employees about sexual harassment. List what should be included in a sexual harassment policy. Course Duration: 50m Sexual Harassment - Employees - Maine Sexual Harassment - Employees Awareness of sexual harassment in the workplace has increased rapidly in recent years, and retailers must communicate to every associate that sexual harassment will not be tolerated within their stores. This is accomplished by implementing a sexual harassment program that ensures all associates understand and comply with the standards of Title VII of the Civil Rights Act of 1964 and Section 4572 of the Maine Human Rights Act. In this course, you will learn the meaning of the term "sexual harassment," differentiate between the classification of different kinds of sexual harassment, and view examples of preventative measures, as directed by The [...]

Sexual Harassment – Employees – Maine2024-02-26T10:01:56-05:00

2023 – Active Shooter Awareness – Supermarket

2023 - Active Shooter Awareness - Supermarket Illustration of person running, hiding and defending himself. The "Run. Hide. Defend" video provides information on how to survive an active shooter event in a retail environment, and trains and prepares individuals in dealing with an active shooter situation. This video recaps best practices for surviving an active shooter event as recommended by local law enforcement. DISCLAIMER: This video contains gun violence that some viewers may find disturbing. It is important to note that all individuals must use their own discretion during an active shooter event. This course has the following objectives: Identify the three key actions to take during an active shooter event: Run, Hide, Defend. Explain the appropriate actions to take during each phase of an active shooter event, including how to escape, how to hide, and how to defend yourself as a last resort. Develop an exit plan and be aware of your surroundings to increase your chances of survival during an active shooter event. Course Duration: 5m Go To Course 2023 - Active Shooter Awareness - Supermarket Illustration of person running, hiding and defending himself. The "Run. Hide. Defend" video provides information on how to survive an active shooter event in a retail environment, and trains and prepares individuals in dealing with an active shooter situation. This video recaps best practices for surviving an active shooter event as recommended by local law enforcement. DISCLAIMER: This video contains gun violence that some viewers may find disturbing. It is important to note that all individuals must use their own discretion during an active shooter event. This course has the following objectives: Identify [...]

2023 – Active Shooter Awareness – Supermarket2023-05-24T11:17:55-05:00

Cybersecurity 3 – Social Engineering

Cybersecurity 3 - Social Engineering Illustration of cyber attacker collecting sensitive information, access or assets. Social engineering is a deceptive method that uses human error to get sensitive information, access, or assets. It can be used to collect financial information such as bank account numbers and credit card information, causing significant damage to the organization and potentially resulting in a loss of millions of dollars. This course will look at how retail employees, managers, and supervisors can safeguard their organizations from social engineering attacks. This course has the following objectives: Define different types of social engineering tactics. Identify employee responsibilities in preventing social engineering attacks. List ways to stay safe and protect against social engineering attacks. Course Duration: 20m Go To Course Cybersecurity 3 - Social Engineering Illustration of cyber attacker collecting sensitive information, access or assets. Social engineering is a deceptive method that uses human error to get sensitive information, access, or assets. It can be used to collect financial information such as bank account numbers and credit card information, causing significant damage to the organization and potentially resulting in a loss of millions of dollars. This course will look at how retail employees, managers, and supervisors can safeguard their organizations from social engineering attacks. This course has the following objectives: Define different types of social engineering tactics. Identify employee responsibilities in preventing social engineering attacks. List ways to stay safe and protect against social engineering attacks. Course Duration: 20m Go To Course

Cybersecurity 3 – Social Engineering2023-03-28T11:00:35-05:00

Store Safety – Earthquake (Supervisor)

Store Safety - Earthquake (Supervisors) Illustration of how to run for cover when an earthquake is happening. Earthquake drills can teach us what to do when an earthquake occurs. Since earthquakes strike without warning, it is critical to train all staff so they know how to react when an earthquake strikes. This course has the following objectives: Learn the importance of an earthquake Learn the steps of an earthquake drill How to prepare the store for an earthquake Course Duration: 7m Store Safety - Earthquake (Supervisor) Illustration of how to run for cover when an earthquake is happening. Earthquake drills can teach us what to do when an earthquake occurs. Since earthquakes strike without warning, it is critical to train all staff so they know how to react when an earthquake strikes. This course has the following objectives: Learn the importance of an earthquake Learn the steps of an earthquake drill How to prepare the store for an earthquake Course Duration: 7m

Store Safety – Earthquake (Supervisor)2024-02-26T09:29:09-05:00

Store Safety – Earthquake

Store Safety - Earthquake Illustration of how to run for cover when an earthquake is happening. When we learn how to prepare ourselves, we can reduce the impact of earthquakes. In this course you will learn what to do if an earthquake occurs when you are in your store and you will also learn how to prepare for and survive an earthquake. This course has the following objectives: Learn the definition of an earthquake. Identify ways to prepare for earthquakes. Learn what to do during an earthquake. Know what to do after an earthquake. Course Duration: 8m Store Safety - Earthquake Illustration of how to run for cover when an earthquake is happening. When we learn how to prepare ourselves, we can reduce the impact of earthquakes. In this course you will learn what to do if an earthquake occurs when you are in your store and you will also learn how to prepare for and survive an earthquake. This course has the following objectives: Learn the definition of an earthquake. Identify ways to prepare for earthquakes. Learn what to do during an earthquake. Know what to do after an earthquake. Course Duration: 8m

Store Safety – Earthquake2024-02-26T09:28:48-05:00

Forklift Safety – Parts of a Forklift

Forklift Safety - Parts of a Forklift Illustration of a Forklift with fill in the blank areas to name it's different parts. Forklift parts are what make up the machine you depend on for safe, reliable productivity. It’s important as an operator to know what each part is and its function. In this video we are going to learn about the basic parts of a forklift. Course Duration: 6m Forklift Safety - Parts of a Forklift Illustration of a Forklift with fill in the blank areas to name it's different parts. Forklift parts are what make up the machine you depend on for safe, reliable productivity. It’s important as an operator to know what each part is and its function. In this video we are going to learn about the basic parts of a forklift. Course Duration: 6m

Forklift Safety – Parts of a Forklift2024-02-26T09:19:01-05:00
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