Customer Service – Selling Solutions
Woman cashier ringing out a customer while looking at the camera.
Customer service is a necessity in the food retail industry. Consumers who are not satisfied with a store’s service can easily take their business elsewhere. In this course you will learn how to interact and communicate with customers, as well as retain them.
This course has the following objectives:
• How to interact with customers.
• Identifying customers and their expectations.
• How to retain customers.
• How to deal with complaints and difficult customers.
Course Duration: 60m
Customer Service – Selling Solutions
Woman cashier ringing out a customer while looking at the camera.
Customer service is a necessity in the food retail industry. Consumers who are not satisfied with a store’s service can easily take their business elsewhere. In this course you will learn how to interact and communicate with customers, as well as retain them.
This course has the following objectives:
• How to interact with customers.
• Identifying customers and their expectations.
• How to retain customers.
• How to deal with complaints and difficult customers.
Course Duration: 60m