Confident grocery store female employee smiling.
A courtesy clerk is often the first associate consumers see when they walk into the store and the last one they see before walking out. So when consumers return home and find their eggs are broken and bread is crushed, they not only blame the courtesy clerk, but they also may choose not to buy from the store again.
As a courtesy clerk, it is your responsibility to avoid this outcome by properly bagging and carrying out consumers’ orders.
This course has the following objectives:
•Identify front end services and how to interact with consumers.
•Identify housekeeping and parking lot maintenance guidelines.
•List steps to inspect and collect shopping carts.
•Identify different types of events that cause shrink.
Course Duration: 30m